Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. I am only sharing what worked for me, and as such, I cannot guarantee that any products or processes will give you the same results.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. The information contained on this Website and the resources available for download through this website are for educational and informational purposes only. If you’re having trouble with the Plain Paper setting, try it as Envelope and see what happens. If you’ve set the Media Type to envelope and it’s causing issues, try changing it to Plain Paper. Or it causes paper jams, tears or other headaches. Either it limits the page sizes you can choose from and you can’t find your particular envelope size in the list. I’m not sure why, but I have found that choosing Envelope as the Media Type causes issues. When printing envelopes, I never change the Media Type in my settings – I always leave it set to Plain Paper. Three | You’re choosing the wrong media type Go into your settings and type in the exact measurements of your envelopes in the Printer Paper Size field. So, when you load envelopes in your printer and hit ‘print’ without setting a custom paper size, it thinks you’re still using US Letter (or A4) printer paper.Īnd that causes all sorts of alignment problems. Printers always assume you’re printing on standard printer paper, even if the document size is smaller than that. Nine out of ten times, it’s because you didn’t set the right paper size. If you’re still having trouble with size or alignment, then there’s something messing things up in your printer settings. Two | You didn’t set the paper size in your printer settings Usually, you can find it as a PDF on the manufacturer’s website. But if you don’t have your manual anymore, Google your printer model along with the word “manual”. Since envelopes come in all sorts of uncommon sizes, ideally you want to be able to type a custom paper size in your printer settings, rather than having to choose from a select list.Īll this information can be found in your printer manual. A lot of printers let you specify any paper size, as long as it falls within the allowed range. If you plan to print A7 envelopes, for example, you need to make sure that A7 Envelope is listed as a “Standard Size” or the envelope measurements (in this case 5 ¼” x 7 ¼”) fall within the range of allowed paper sizes. Every printer has a list of page sizes it allows. It just means that your printer wasn’t designed with envelopes in mind – so the process might be a little trickier. But even if envelopes aren’t listed, that doesn’t mean you can’t print them. If your printer specifically says it prints envelopes, that’s great! This should be easy. There should be a list of media types, such as plain paper, envelopes, t-shirt transfers, etc., that are allowed. I know, who actually reads their printer manual? But if you want to print your own envelopes at home, you need to make sure your printer can actually do it.Ī lot can’t and you don’t know that until after you’ve spent hours trying to figure out what’s going wrong. Most of the time it has to do with one these three not-so-little things: One | You didn’t read your printer manual Over the years I’ve seen it all: the text is completely out of alignment, the address is twice the size it should be, there are ink stains everywhere and those stinkin’ envelopes keep jamming inside the printer. 3 Big Reasons Your Printer is Not Printing on Envelopes
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